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Terms & Conditions

1. Introduction

Welcome to OG3 Collective ("we," "us," or "our"). By accessing and using our services, including web design, development, and custom application solutions, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services.

2. Services

We provide web design, development, and custom application services tailored to client needs. The scope, timeline, and cost of services will be agreed upon in writing before commencement

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2.1 Client Responsibilities

  • You must provide all necessary content, feedback, and approvals in a timely manner.

  • You confirm that any materials (logos, text, images) provided do not infringe on third-party rights.

  • You are responsible for maintaining any domain registrations, hosting accounts, or third-party services unless agreed otherwise.

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2.2 Project Timelines & Revisions

  • Estimated delivery times are subject to change based on project complexity and client responsiveness.

  • Revisions will be outlined in the project agreement, with additional revisions subject to extra charges.

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2.3 Third-Party Services & Integrations

  • We may integrate third-party tools (e.g., payment gateways, APIs, hosting services). We are not responsible for outages, limitations, or changes from these providers.

3. Payments & Pricing

3.1 Payment Terms

  • A deposit is required before work begins, with milestone payments as agreed upon in the contract.

  • Final payment is due before project delivery or website launch.

  • Late payments may result in project delays, suspension, or additional fees.

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3.2 Refunds & Cancellations

  • Deposits are non-refundable unless we fail to deliver agreed-upon services.

  • If a project is canceled midway, the client is responsible for paying for work completed up to that point.

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4. Intellectual Property & Ownership

  • Upon full payment, you own the final website, application, or design assets.

  • We retain the right to showcase completed work in our portfolio unless otherwise agreed.

  • Any proprietary code, tools, or frameworks developed by us remain our intellectual property.

5. Data Privacy & Security

  • We handle all client data in accordance with New Zealand’s Privacy Act 2020.

  • We do not sell or share client information without consent.

  • While we take security seriously, we are not liable for breaches due to third-party providers or unforeseen cyber incidents.

6. Warranties & Liabilities

6.1 Service Guarantee

  • We aim to deliver high-quality, functional, and secure solutions. However, we do not guarantee that websites or applications will be free of errors or vulnerabilities.

  • Clients are responsible for ongoing maintenance, security, and updates unless covered under a maintenance plan.

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6.2 Limitation of Liability

  • We are not liable for any loss of revenue, business interruption, or data loss arising from our services.

  • Our liability is limited to the amount paid by the client for the service in question.

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7. Termination of Services

We reserve the right to terminate services if:

  • The client violates these terms.

  • The client fails to provide necessary materials or payments.

  • The project is deemed unfeasible due to unforeseen circumstances.

8. Dispute Resolution

  • Any disputes will be resolved through negotiation in good faith.

  • If unresolved, disputes will be handled in accordance with New Zealand laws.

9. Amendments

We may update these Terms and Conditions at any time. Clients will be notified of major changes that affect existing agreements.

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